Frequently Asked Questions (FAQ) If you have inquired till this point, and still have unanswered questions or you feel doubtful if our services are right for your event, we are always available to answer any of your questions. Below you can discover a sequence of FAQs to assist you in either choosing VR Labs’ products and services or not.

Yes, we can accommodate some outdoor events as long as the following criteria are met:
  • The tent provided (regardless if inclement weather is expected or not)
  • Flat area established
  • Power provided
One standard electrical outlet — 110V, 10 amps, 3-prong power outlet.
360 VR:
  • Ideal: 5 feet by 5 feet (flat) area
  • Included In Space: 48-Inch round tall boy table and tall boy table chairs
Room Scale VR:
  • Ideal: 8 feet by 8 feet (flat) area with a 7+-foot-tall ceiling
  • Absolute Minimum: 5 feet x 6.5 feet
  • Included In Space: TV, TV stand, headset, and computer
There are multiple ways to brand your VR experience. First, if you plan on working with us to develop a custom experience, branding is already a part of your package — from the voiceover to the graphics to the user experience. If you need a shorter timeline or are on a smaller budget, we can help brand the area surrounding your event location, including around the televisions for the Room Scale VR experience or the headset itself for the 360 VR experience in the form of vinyl graphics. Ultimately, our professionals will work with you to decide what makes the most sense for your specific event.
Accordion Sample Description 360 VR The 360 VR experience offers your guests a relaxed, seated virtual reality experience. While wearing a virtual reality headset, attendees experience real-world video of actual locations from around the world, whether a trip to the bottom of the ocean or climbing Mount Everest. In addition to our real world experiences, we offer access to 360 games and puzzles. Room Scale VR Our room Scale VR offers a much more immersive VR experience than its counterpart 360 VR. In room scale VR, guests are not only standing, but they have the ability to move around in an 8-foot by 8-foot space while interacting with virtual objects. Whether you want to become a space pirate, visit a virtual carnival, or test your skills as a professional quarterback, our catalog of over 3,000 room scale experiences allow us find the perfect fit for you and your guests.
No, the majority of virtual reality experiences do not require Wi-Fi. If you select one that does, we will let you know.
  • 360 VR
    • While most folks looking to have a 360 VR experience at their event contract with us to provide them with on-site technicians, staffing is optional for 360 VR event experiences. If you decide to host the 360 VR experience internally, we will provide your team with a PDF that walks you through how to prepare and use said devices., as well as technical support via phone and email.
  • Room Scale VR
    • VR Labs works hard to provide the best experience for your event attendees. With that in mind, we feel it is paramount that we provide a seamless process from beginning to end. This starts with the pre-event strategy and continues through to the equipment rental process, implementation, and breakdown. For this reason, we don’t ship the equipment to an event organizer.
    • Our professional staff is also an integral part of the VR experience. The hardware involved requires technicians that understand the technology and know-how to fix things if something goes wrong. The last thing we want to do is ship a bunch of equipment for your event and then have things go wrong when a problem occurs and no one knows how to fix it. We work with you from beginning to end to make sure that the event goals and themes are met and exceeded, and we then deliver the ultimate VR experience to you and your attendees.
    • VR Labs focuses on providing a premium service to give your event attendees an amazing experience. We want you to feel 100% confident in our professional staff so you know you can rely on us.
There are a variety of ways for your company to generate leads using VR. The easiest way is to use the VR experience as an enticement or reward for event attendees to come to your booth in the exhibit hall. Basically, the VR experience acts as a magnet, drawing event attendees to your booth. Other ways include offering to let attendees try the VR experience but only after a sales conversation. This way you frontload the setup so that you scan attendee badges before they can try the experience. Another alternative involves setting up appointments to talk with your salespeople and then rewarding attendees in the form of VIP access to the VR experience.
Handling lines and logistics depends in large part on your company’s specific preferences. One option includes creating lines to generate attention and buzz. This way, your company can show event attendees that your organization is fun and interesting to work with. You can also develop a more premium experience by requiring event attendees to take a pager or schedule a time to experience VR. We can even set it up to where they receive a text reminder when their appointed time draws near. Yet another option involves taking a VIP approach, where you give first dibs to the VR experience to certain important partners, clients, or prospects. Or, you can forego preferential treatment altogether and take a first-come-first-serve approach using a standard reservation system. You can even require attendees to sign up for a pass ahead of time when signing up for the conference. The most important thing to remember is that this is your event, and you have many options when it comes to controlling access to the VR experience and maximizing value for your company.
Our VR equipment is not for use by children under 13. Watching videos or playing games in VR may affect the visual development of children. Additionally, when children, age 13 or younger, use VR, adults should limit their usage time and ensure they take frequent breaks.
Our VR equipment is not for use by children under 13. Watching videos or playing games in VR may affect the visual development of children. Additionally, when children, age 13 or younger, use VR, adults should limit their usage time and ensure they take frequent breaks.
While we hope you have a great time at your event, we exclusively focus on providing our services to corporate events.
A comfortable virtual reality experience requires an unimpaired sense of motion and balance. Do not use the headset when you are: Tired; need sleep; under the influence of drugs; have digestive problems; under emotional stress or anxiety; or when suffering from cold, flu, headaches, migraines, or earaches, as this can increase your susceptibility to adverse symptoms. Besides, we recommend seeing a doctor before using the headset if you are pregnant, elderly, have pre-existing binocular vision abnormalities or psychiatric disorders, or suffer from a heart condition or other serious medical condition.

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